Terms of Service

Last updated: 7 June 2026 · Draft — pending legal review before launch.

These Terms govern your use of the Espero apps (iOS, Android, web) and the espero.live service (“Espero”, “we”, “us”). By creating an account or using Espero, you agree to these Terms and to our Privacy Policy and Community Guidelines. If you do not agree, do not use Espero.

1. Who can use Espero

You must be at least 13 years old, or the minimum age of digital consent in your country if higher, and not barred from using the service under applicable law. If you use Espero on behalf of an organisation, you confirm you are authorised to accept these Terms for it.

2. Your account

You sign in with your phone number and are responsible for keeping access to it secure. You are responsible for activity on your account. Tell us promptly at security@espero.live if you suspect unauthorised use.

3. What Espero does

Espero is a messenger that translates messages between languages. Messages are translated on our servers, which process the text to do so. Translation is performed by automated systems and may not be perfect — the original message is always available. See the security model.

4. Acceptable use

You agree to follow our Community Guidelines. In short: do not use Espero for anything illegal, harmful, abusive, or infringing, and do not abuse, disrupt or reverse-engineer the service. We may remove content or suspend accounts that violate the Terms or Guidelines, and we have zero tolerance for child sexual abuse material and other illegal content.

5. Your content

You keep ownership of the messages and media you send. You grant us the limited licence needed to operate the service — to transmit, store, and (for cloud chats) translate your content for the recipients you choose. We do not use your content for advertising and do not sell it.

6. Subscriptions (Espero+)

Espero is free to use, including a daily allowance of translated messages. Espero+ unlocks unlimited translation and additional features for 4,99 € / month or 39,99 € / year (prices may vary by region and store).
On iOS and Android, subscriptions are billed through your Apple App Store or Google Play account. Payment is charged at confirmation of purchase.
Auto-renewal: subscriptions renew automatically for the same period unless cancelled at least 24 hours before the end of the current period. Manage or cancel anytime in your App Store / Google Play account settings; deleting the app does not cancel a subscription.
Refunds are handled by the store under its policy. Web subscriptions (where offered) are billed via Stripe and managed in the billing portal.

7. Service changes & availability

We are actively developing Espero; features may change, and some are planned and not yet available. We aim for high availability but do not guarantee uninterrupted service.

8. Termination

You may stop using Espero and delete your account at any time. We may suspend or terminate accounts that violate these Terms or the law, or to protect users or the service.

9. Disclaimers & liability

Espero is provided “as is”. To the extent permitted by law, we disclaim implied warranties and are not liable for indirect or consequential damages. Nothing in these Terms limits liability that cannot be limited under applicable law (including your mandatory consumer rights in the EU/EEA).

10. Governing law

These Terms are governed by the laws of Finland and the European Union, without prejudice to mandatory consumer-protection rules of your country of residence. [Legal entity, registered address and competent courts to be confirmed before launch.]

11. Changes & contact

We will update these Terms as Espero evolves and note the date above; material changes will be announced in-app. Questions: hello@espero.live.

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